Privacy policy
Last updated: 28 October 2026
Skincare Edit US (skincareedit.us) is Melanie Grant's online skincare store. Melanie Grant Skin Health ("we", "us", "our") is committed to protecting your privacy and handling your personal information with the same care we bring to every aspect of our work. This policy explains what we collect when you shop with us, why, the rights you hold, and how we use cookies.
It covers skincareedit.us and purchases processed through this store. It follows the Melanie Grant Privacy & Cookie Policy at melaniegrant.com/policies, which also covers consultations and treatments at our studios.
Summary
Who is responsible. Melanie Grant Skin Inc, 8438 Melrose Place, West Hollywood, CA 90069.
What we collect. Identity and contact details, account and order details, anything you choose to tell us about your skin or a reaction to a product, and technical and usage data.
Why we use it. To process and deliver your orders, run your account, handle returns and questions, send you marketing where you have agreed, improve and secure our store, and meet our legal obligations.
Who we share it with. Shopify, which runs our store, our payment processors, delivery partners, our email, rewards and gift card providers, professional advisers, and authorities where the law requires. We never sell your personal information.
Your rights. You can access, correct and delete your information, and limit how we use sensitive information. Additional rights apply depending on your state.
Contacting us. For any privacy matter, contact privacy@melaniegrant.com or +1 323 592 3336.
1. Who is responsible for your information
The business responsible for personal information collected through this store is Melanie Grant Skin Inc, 8438 Melrose Place, West Hollywood, CA 90069. For privacy requests, contact privacy@melaniegrant.com or +1 323 592 3336.
We extend the core protections in this policy to all of our US customers, and where state law grants additional rights, those rights are described here.
We do not sell your personal information, and we do not share it for cross-context behavioral advertising, as those terms are defined under California law. Where your browser or device transmits an opt-out preference signal, including Global Privacy Control (GPC), we treat it as a valid request to opt out for that browser or device.
2. The information we collect
In the preceding twelve months, we may have collected the following categories of personal information, as defined under the California Consumer Privacy Act (CCPA).
| Category (CCPA) | Collected? |
|---|---|
| Identifiers (name, email, telephone, postal address, IP address) | Yes |
| Customer records (contact details, payment and transaction details) | Yes |
| Commercial information (purchases, orders, returns, gift cards, rewards activity) | Yes |
| Internet or network activity (store usage, cookies) | Yes |
| Geolocation data (approximate, derived from IP address) | Yes |
| Audio, electronic, or visual information (photos you send us of a product fault or reaction) | Yes |
| Health and skin information you choose to share — sensitive personal information | Yes |
| Professional, employment, or education information | No |
We do not store full card numbers; payments are processed by our payment providers.
3. How we use your information
We use your information to process, deliver and support your orders, returns and account; help you with a skin concern or a reaction to a product; send you marketing where you have agreed to receive it; operate, secure and improve our store; and meet our accounting, tax and legal obligations.
Sensitive personal information
Some of the information you may share with us, in particular health and skin information, is "sensitive personal information" under California law. We use it only to help with the question or concern you raised, share relevant details with the brand concerned only if you agree, and do not use or disclose it for the purpose of inferring characteristics about you.
4. Who we share your information with
We share information only as needed with: Shopify, which hosts our store and checkout; our payment processors; delivery partners; Route, if you choose package protection at checkout; our email and marketing platform; our rewards and gift card providers; other Melanie Grant companies where needed to help you; professional advisers; and authorities where the law requires. We never sell your personal information.
5. How long we keep your information
We keep personal information only as long as necessary for the purposes above, including order and accounting records kept as required by law. When it is no longer needed, it is securely deleted or de-identified.
6. Your California privacy rights
If you are a California resident, you have the right to:
- know what personal information we collect, use, and disclose, and to access a copy of it;
- request deletion of your personal information;
- request correction of inaccurate personal information;
- opt out of the sale or sharing of your personal information (noting that we do neither);
- limit the use and disclosure of your sensitive personal information; and
- not receive discriminatory treatment for exercising any of these rights.
To exercise any of these rights, contact us at privacy@melaniegrant.com or +1 323 592 3336. We will verify your identity before responding and will respond within 45 days, extendable by a further 45 days where reasonably necessary. You may use an authorized agent to submit a request on your behalf.
California's "Shine the Light" law (Civil Code §1798.83) entitles California residents to request information about our disclosure of personal information to third parties for their own direct marketing. We do not disclose personal information to third parties for their direct marketing purposes.
Residents of other US states
Residents of other US states with comprehensive privacy laws, including Virginia, Colorado, Connecticut, Texas and others, have comparable rights to access, correct, delete and obtain a portable copy of their personal information, and to opt out of targeted advertising, the sale of personal data and certain profiling. To exercise these rights, contact us using the details above. Where your state's law provides a right to appeal a declined request, you may appeal by contacting privacy@melaniegrant.com.
New York residents
New York has not enacted a comprehensive consumer privacy law. We protect the personal information of our New York customers in line with the data-security and breach-notification requirements of the New York SHIELD Act, and all of the core rights and protections described in this policy are available to you.
7. Security and children
We maintain appropriate technical and organizational measures to protect your information. Our store is not directed at children, and we do not knowingly collect information from anyone under 18 without appropriate consent.
8. Cookies
Cookies are small text files placed on your device when you visit a website. Similar technologies, such as pixels, tags and local storage, work in comparable ways; together we refer to them as cookies. They may be set by us (first-party) or by our service providers (third-party).
| Cookie / provider | Category and purpose | Duration |
|---|---|---|
| Shopify | Strictly necessary — runs the store, your cart and checkout | Session to 12 months |
| Google Analytics / GA4 | Performance — measures store usage | Up to 24 months |
| Klaviyo | Functional / marketing — supports email sign-up and personalisation of our own emails | Up to 24 months |
| Smile.io | Functional — runs our rewards program | As set by the provider |
| Rise.ai | Functional — runs our gift cards | As set by the provider |
Non-essential cookies are set on an opt-out basis. Where your browser sends a Global Privacy Control (GPC) signal, we treat it as a request to opt out of the sale or sharing of your personal information for that browser. You can also control and delete cookies through your browser settings, though some parts of the store may not work properly if you block them, and you can opt out of Google Analytics at tools.google.com/dlpage/gaoptout.
9. Changes
We may update this policy from time to time. The current version will always be available here, dated above.
10. How to contact us
For any question or comment about this policy or how we handle your information, contact privacy@melaniegrant.com or +1 323 592 3336, or write to Melanie Grant Skin Inc, 8438 Melrose Place, West Hollywood, CA 90069. For questions about an order, email skincareedit@melaniegrant.com.